Fusion CX Limited

Minimum Investments

₹14,025

Price Range

₹275 - ₹289

Issue Size

₹702.00 Cr

Lot Size

51shares

Proceeds of this IPO to be used for

Repayment/prepayment, in full or in part, of certain outstanding borrowings availed by the company and certain subsidiaries

Investment in step-down subsidiaries, Omind Technologies Inc. and Omind Technologies Private Limited, for upgrading IT tools i.e. Arya and MindVoice

Pursuing inorganic growth through unidentified acquisitions and other strategic initiatives and general corporate purposes

Strengths & Weaknesses

Scalable global presence

The company operates a global delivery network spanning 15 countries with 40 scalable centres, providing 24x7 multichannel customer support. Its delivery model includes a mix of onshore, nearshore, and offshore centres, ensuring cost-effective, high-quality solutions. Services are offered in 28 languages, enhancing cultural proximity and customer experience

In-house AI innovation

The company maintains a strong focus on strategic research and development, investing in AI-driven, in-house technology solutions for customer experience (CX) transformation. Its subsidiaries in the United States and India develop platform-based automation tools that streamline interactions, boost operational efficiency, and improve digital service delivery

Agile client solutions

The company follows a customer-centric, agile approach that allows it to quickly adapt to changing client needs and market conditions. It builds tailored CX solutions through close collaboration, real-time feedback, and iterative enhancements

Cybersecurity threats

The company handles sensitive data such as health records, banking information, and personal identifiers, exposing it to cyber risks. Any breach, virus, or attack compromising this data could harm its operations, reputation, and financial stability

IP protection risk

The company depends on in-house technologies and unpatented tools to maintain competitiveness. Despite confidentiality agreements, unauthorized use or disclosure of its intellectual property may occur and could be difficult and costly to detect or enforce. There’s also uncertainty over the renewal and approval of trademarks, and potential third-party challenges may impact brand value and legal rights

Lease dependence risk

All delivery centers and offices operate from leased or sub-leased premises, some of which are pending renewal. The company’s UK center functions from an employee’s premises, adding further risk. Any failure to renew or termination of leases may lead to operational disruptions or increased costs

Financials

Income Statement

Also called a profit and loss statement, an income statement shows a company’s income, expenses, and how much profit or loss it has made over a specific accounting period. It provides a clear view of how well the business is running.

Particulars (in Cr)	Jun 2026	Q/Q Change
Operating Revenue	490.48	-
Other Income	13.36	-
Total Income	503.85	-
Total Expenditure	408.76	-
EBIDT	95.09	-
Depreciation	23.28	-
Interest	8.99	-
Tax	7.12	-
Net Profit	55.70	-

Balance Sheet

A balance sheet is a financial statement that details a company’s assets, liabilities, and shareholders’ equity at a given time. It helps assess how financially strong and stable the company is.

Particulars (in Cr)	Mar 2026
Total Current Assets	592.32
Total Non-Current Assets	792.83
Fixed assets	334.52
Total Assets	1,385.15
Total Current liabilities	644.99
Total Non Current Liabilities	179.56
Total Equity Plus Liabilities	1,385.15
Total Shareholder Funds	560.60
Total Debt to Equity	48.00%

Cash Flow

Cash flow highlights the cash or cash equivalents moving in and out of a company during a particular period. It provides a clear picture of how well a company manages its cash by tracking its operating, investing and financing activities.

Particulars (in Cr)	Mar 2026
Cash from Operating Activity	264.22
Cash from Financing Activities	-138.04
Cash from Investing Activities	-83.10
Net Cash Flow	43.08

About the Company

Fusion CX was incorporated on February 25, 2004. The company is a customer experience (CX) service provider that offers integrated, technology-enabled support across voice, email, chat, social media, and messaging channels. It uses proprietary artificial intelligence tools to deliver multilingual and omnichannel engagement at scale

Promoter
Pankaj Dhanuka
Promoter
Kishore Saraogi
Promoter
P N S Business Private Limited
Promoter
Rasish Consultants Private Limited

FAQs for Fusion CX Limited IPO

Fusion CX Limited IPO refers to the initial public offering of shares by Fusion CX Limited. It is a process by which the company offers its shares to the public for the first time, allowing individuals to become shareholders.

For Fusion CX Limited IPO the issue size is ₹702 Cr. The issue size is the total value of the shares offered to the public. It represents the amount the company aims to raise through the IPO.

For Fusion CX Limited IPO the minimum investment is ₹14.0 K. The minimum investment for Fusion CX Limited IPO is the smallest amount an individual can invest to participate in the offering. It is usually determined by the company and regulatory requirements.

For Fusion CX Limited IPO the lot size is 51 shares. The lot size of Fusion CX Limited IPO refers to the number of shares that investors need to bid for and purchase in a single transaction. It is predetermined by the company and regulators.

To apply for Fusion CX Limited IPO on PhonePe Invest, go to the home page section and click/press on the browse IPOs section to view the open and upcoming IPOs. Select the Fusion CX Limited IPO from the list and click on apply now. Place your bids or choose the Cut-off Price option. Enter your UPI ID and set up your mandate to place your application.

Yes, investors can often pre-apply for some of the IPOs. Pre-application allows individuals to express their interest in participating in the IPO before the official subscription period begins. To pre- apply for Fusion CX Limited IPO on PhonePe Invest, go to the home page section and click/press on the browse IPOs section to view the open and upcoming IPOs. Select the Fusion CX Limited IPO from the list and click on pre-apply now. Once the IPO opens for subscription you can enter your UPI ID and set up your mandate to place your application.

The IPO application window typically remains open for 3 days, starting from the date of the IPO opening. However, this duration can vary depending on the specific IPO and the regulatory requirements.

You can apply for the IPO till 3 PM on the last day of application on PhonePe Invest.

For Fusion CX Limited IPO the allotment date is 19 Oct 2026. The allotment date of Fusion CX Limited IPO is the date on which shares are allocated to the successful bidders. It marks the distribution of shares to investors.

For Fusion CX Limited IPO, the subscription opens on 14 Oct 2026 and closes on 16 Oct 2026. The open and close dates of an IPO indicate the period during which investors can submit their bids to participate in the offering.